“Why does SharePoint require user training?” is a question we get asked sometimes. Every so often there is a preconception that SharePoint is difficult to use, or complex. Despite the fact that it is fair to say SharePoint do have some user interface ‘kinks’ (like any software), the reason being that training is sometimes useful and makes it actually much simpler.
SharePoint Training gives Access to the Wisdom of Functionality
As SharePoint, just like Word and Facebook offers much more functionality beneath the surface. When you need a sophisticated records management system, SharePoint can definitely do that. Or you want a content management system to build and edit a website? SharePoint has that ability to cover it as well. In fact SharePoint hides lots of its functionality away in menus and screens that most users don’t see, but SharePoint can do so much of it.
The ribbon interface is maximum user’s gateway to SharePoint, and it does a job similar to that of the Office version. It sides common icons and menus, keeps them in the forefront, making them accessible easily. This way, simple things like uploading a file or bolding text can be pretty simple. For example, where SharePoint training can be essential is for the complex tasks, such as applying those tools necessary to build a records management system.
This archetype is actually no different to Word or Facebook. Utmost users can’t practise the more complex features of these applications without being directed. Can you edit your privacy settings in Facebook or set up mail merging in Word?
So SharePoint users can really need training, fortunately only in the advanced topics. End users consuming material from SharePoint systems can normally get working with the slightest of intervention. Happily, SharePoint is now even easier to use with the release of the much improved 2013 version.